Privacy Policy

Last Updated: November 24, 2025

This Privacy Policy describes how INW Solutions (“INW,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit https://inwsolutions.com (the “Site”) or contact us for services.

By using the Site, you agree to the terms of this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

We collect two primary types of information: Device Information and Information You Provide.

A. Device Information (Automatically Collected)

When you visit the Site, we automatically collect certain technical information about your device, including:

  • IP address
  • Browser type and version
  • Time zone
  • Operating system
  • Device type
  • Referring/exit pages
  • Pages viewed and click behavior
  • Search terms that brought you to the Site
  • Interaction patterns (scroll depth, time on page, etc.)

We refer to this automatically collected data as “Device Information.”

We collect Device Information using:

  • Cookies – small data files placed on your device that may include an anonymous unique identifier.
     Learn more about cookies or how to disable them: http://www.allaboutcookies.org.
  • Log Files – server logs that track actions such as IP address, browser type, Internet service provider, timestamps, and URLs visited.
  • Web beacons, tags, and pixels – small electronic files used to understand Site engagement and marketing effectiveness.

B. Information You Provide to Us Directly

When you submit information through forms on our Site (such as requesting a consultation, contacting support, or asking for service information), we may collect:

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title (if provided)
  • Project details or messages you choose to include
  • Any files or documents you upload (if applicable)

We use this information to respond to inquiries, deliver requested services, and communicate with you.

C. Information from Third Parties

We may receive limited information from third-party platforms, such as:

  • Analytics providers
  • Marketing platforms
  • Referral partners
  • Technology partners (e.g., Cisco, Microsoft)
  • CRM or email tools

This information is used to support communication, analytics, or service delivery.

2. HOW WE USE PERSONAL INFORMATION

We use the information we collect to:

  • Respond to contact requests and inquiries
  • Provide, operate, and maintain our services
  • Improve and optimize the Site
  • Communicate with you about services or updates
  • Detect security incidents and prevent fraud
  • Comply with legal obligations
  • Perform internal reporting and analytics
  • Provide marketing communications (only where permitted)

We do not sell personal information.

3. SHARING YOUR PERSONAL INFORMATION

We may share personal information with:

A. Service Providers

Vendors who support our operations, such as:

  • Website hosting
  • Email and CRM tools
  • Analytics providers
  • IT security services
  • Form submission tools
  • Cloud service providers

These partners are required to protect your information.

B. Legal and Compliance

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to subpoenas, court orders, or lawful requests
  • Protect our rights or the safety of others

C. Business Transfers

If INW is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Enable core Site functionality
  • Improve user experience
  • Analyze Site performance
  • Support security measures
  • Provide (optional) marketing and remarketing tools

You may disable cookies through your browser settings, though certain Site features may not function properly.

5. ANALYTICS & ADVERTISING

We use Google Analytics to understand how visitors use the Site.

Google’s privacy practices:
 https://www.google.com/intl/en/policies/privacy/

Opt-out of Google Analytics:
 https://tools.google.com/dlpage/gaoptout

We may use anonymized information for advertising or retargeting campaigns. You can opt out of targeted advertising here:

Or broadly via the Digital Advertising Alliance:
 http://optout.aboutads.info/

6. DO NOT TRACK

We do not alter our data collection practices when we receive a Do Not Track (“DNT”) signal from your browser.

7. DATA SECURITY, STORAGE & TRANSFER

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encryption in transit (HTTPS)
  • Access controls and authentication
  • Secure data centers via reputable vendors
  • Regular security updates and monitoring

However, no method of electronic storage or transmission is fully secure.

Your information may be stored or processed in the United States or other jurisdictions.

8. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access the personal information we hold
  • Request correction or updates
  • Request deletion of your information
  • Opt out of marketing communications
  • Request how your data is used or shared

To make a request, contact us using the details below.

European visitors may also have rights under GDPR, including objection to processing and data portability.

9. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill the purposes described above
  • Meet legal or reporting requirements
  • Support ongoing business operations

You may request deletion at any time.

10. MINORS

The Site is not intended for individuals under 18.
 We do not knowingly collect information from children under 13.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.

12. CONTACT US

For questions, requests, or complaints about this Privacy Policy, contact us at:

INW Solutions
505 Independence Pkwy, Suite 220
Chesapeake, VA 23320
Phone: 757-563-3572
Email: info@inwsolutions.com